Can I change my trainer? | هل يمكنني تغيير مدربي الشخصي؟
Yes, Fast Fit EMS members may request a trainer change if their current trainer does not meet expectations, deliver results, provide quality service, or violate company policies or ethical standards. To initiate a trainer change, please contact our Customer Support team through the Help Center.
نعم، يمكن لأعضاء فاست فت إي إم إس طلب تغيير المدرب الشخصي إذا كان المدرب الحالي لا يلبي التوقعات، أو لا يحقق النتائج، أو لا يقدم خدمة ذات جودة، أو ينتهك سياسات الشركة أو المعايير الأخلاقية. لبدء عملية تغيير المدرب، يرجى التواصل مع فريق دعم العملاء عبر مركز المساعدة.
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Can I request a change in my trainer or branch?
To request a change in your personal trainer or branch, please contact our customer support team via our HELP CENTER Platform, either through chat or by opening a ticket. We aim to respond to your queries within 5-7 working days. Please note that ...
Can I freeze my subscription? | هل يمكنني تجميد اشتراكي؟
Yes, members with active subscriptions may request to freeze their account, subject to the terms of their specific subscription plan. Please refer to your contract for detailed information and the freezing procedure. For assistance, feel free to ...
Can I share my subscription? | هل يمكنني مشاركة اشتراكي؟
Fast Fit EMS offers certain training plans that may be shareable under specific terms and conditions. Please review your subscription details or contact our support team for more information on eligibility and guidelines. يوفر فاست فت إي إم إس بعض ...
Can I extend the membership? | هل يمكنني تمديد الاشتراك؟
By renewing the subscription before the expiry date mentioned in the client's contract (or account in case of freezing request), Fast Fit offers the possibility to extend the remaining sessions of the previous subscription to include the necessary ...
Can I pay session by session? | هل يمكنني الدفع لكل جلسة على حدة؟
Fast Fit EMS programs are customized fitness plans designed around your goals, fitness level, and health condition. To begin seeing results, we recommend a minimum of 4 to 6 consecutive EMS sessions. While our fitness plans start from 4 sessions and ...