Can I freeze my subscription? | هل يمكنني تجميد اشتراكي؟
Yes, members with active subscriptions may request to freeze their account, subject to the terms of their specific subscription plan. Please refer to your contract for detailed information and the freezing procedure. For assistance, feel free to contact our support team.
نعم، يمكن للأعضاء الذين لديهم اشتراكات نشطة طلب تجميد حسابهم، وذلك وفقًا لشروط خطة الاشتراك الخاصة بهم. يرجى الرجوع إلى العقد الخاص بك للحصول على معلومات تفصيلية وإجراءات التجميد. وللمساعدة، لا تتردد في التواصل مع فريق الدعم لدينا.
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How can I freeze the subscription? | كيف يمكنني تجميد الاشتراك؟
To freeze the subscription, customers must complete the required procedure by accessing our Help Club at care.fastfit-ems.com, opening a ticket with the request, and paying the fees in either online, or through the app for the requested freezing ...
Can I share my subscription? | هل يمكنني مشاركة اشتراكي؟
Fast Fit EMS offers certain training plans that may be shareable under specific terms and conditions. Please review your subscription details or contact our support team for more information on eligibility and guidelines. يوفر فاست فت إي إم إس بعض ...
Can I extend the membership? | هل يمكنني تمديد الاشتراك؟
By renewing the subscription before the expiry date mentioned in the client's contract (or account in case of freezing request), Fast Fit offers the possibility to extend the remaining sessions of the previous subscription to include the necessary ...
What is the maximum number of freezing days allowed for my subscription?
For 4 Sessions Card: Members with a 4 Session Card Subscription can freeze their subscription for a maximum of 7 days, once per request, at a cost of SAR 250 per request. For Fast Shape Standard - 8 Sessions: Members with Fast Shape Standard - 8 ...
Can I change my trainer? | هل يمكنني تغيير مدربي الشخصي؟
Yes, Fast Fit EMS members may request a trainer change if their current trainer does not meet expectations, deliver results, provide quality service, or violate company policies or ethical standards. To initiate a trainer change, please contact our ...